Back-Office Automation & Integration
Back-office automation that connects the systems you already use
Your ERP, CRM and accounting tools share data on their own, so nobody re-keys a record or chases an approval by email.
Approval gates on money and records · a log of every change
Two ways to start
You know the process
Free30-minute call, then straight to a pilot
Tell us which systems should share data. We scope one integration with you and send a written pilot quote.
Still deciding? Call anyway, and we will tell you honestly if the diagnostic fits better.
Not sure what to connect
$157Diagnostic, answered in 10 working days
A paid, written answer: which system and process to start with, what the integration would save, and what access it needs. Then you decide on a pilot, or stop.
Then every project follows the same road
In plain words
What is back-office automation?
Back-office automation means the routine work between your systems, such as entering invoices, updating records and routing approvals, is done by software and AI agents that connect your ERP, CRM and accounting tools, with people approving the exceptions. AI Automation Agency BD, an AI, data and IT services company based in Bangladesh, builds these connections inside the systems you already use, so nothing is replaced.
Signs you need it
01
Staff copy the same data between two or more systems.
02
Approvals travel by email and get lost.
03
Month-end takes days because records don't match.
Deliverables
We deliver one connected back office, not another tool
Your systems keep doing their job. We connect them, add the checks and keep a full record.
Enter data once
A record created in one system reaches the others without re-keying.
Stay in control
Payments, record changes and anything unusual wait for a named approver.
See every change
Each update the integration makes is written to a log your team can read.
Delivered to you
System and process map
Which systems hold which data, and where the work gets stuck today.
Working integrations
Built through each system's supported API and tested on your real records.
Approval and exception queue
Where your people approve changes and handle cases the rules can't settle.
Runbook and handover
How each connection runs and how to fix common failures, written for your team.
Process and price
How much does back-office automation cost, and how long does it take?
Start free with a 30-minute call, or with a $157 diagnostic. Business process packages start from $1,575, and each later stage is quoted in writing, because the price depends on how many systems you connect and how your data is held.
Starting from
$1,575
for a business process package. Integrations across many systems, or with large data volumes, are quoted higher.
What moves the price
- How many systems you connect
- How clean and consistent your data is
- How many cases need a person to review
Not in the price
AI model usage and system licences, paid by you directly at cost. Every quote is fixed in writing, in US dollars.
How it works
How does an integrated back-office workflow run?
In four steps: a record arrives, an AI agent checks it and moves it between your systems, a person approves the exceptions, and every change is logged. Pick a workflow to see it run.
Illustrative models. Your systems, rules and limits are mapped before the build.
See it
Open any change
The log shows what moved, between which systems, when and on which record.
Test it
Prove it on your records
The pilot runs on one system with your real records, against a measure you agree first.
Own it
Keep it in your systems
Integrations run in your accounts through supported APIs, and the runbook goes to your team.
Use cases
Which back-office processes can we automate, and who does what?
Pick an area. Each process shows what the integration does and what stays with a person.
Examples of how work is usually split. Your rules and limits are set before the build. Want a whole process run for you? See BPO Automation Services. Data needs cleaning first? See Data Quality & Cleansing.
A good fit if
- Two or more systems hold the same data today
- Your systems have APIs or exports we can be given access to
- You want approvals and a record, not a black box
Not the right fit if
- You want to replace your ERP or CRM: we connect systems, we don't replace them
- The process changes every week with no fixed rules
Why now
What do finance leaders say about AI so far?
59%
of finance functions use AI in some form.
37%
of those finance teams use it for accounts payable automation.
91%
of those finance teams report low or moderate impact so far.
Source: Gartner AI in Finance survey of 183 finance leaders, November 2025
Not sure which system to connect first?
The $157 diagnostic tells you in writing which integration to start with, what it would save and what access it needs.
Questions about back-office automation, answered.
Something not covered? Ask us on the free 30-minute call.
What are back-office automation services?
A team sets up software and AI agents that do the routine work between your systems, such as entering invoices, matching records and routing approvals, with people approving the exceptions.
How much does back-office automation cost?
The first 30-minute call is free, and a diagnostic is $157, fixed. The pilot, production and managed operations are quoted in writing before each stage, because the price depends on how many systems you connect and how your data is held. Business process packages start from $1,575.
Do we have to replace our current systems?
No. We connect the ERP, CRM, accounting and HR tools you already use through their supported APIs. Nothing is replaced.
How long does an ERP integration take?
A pilot on one system takes 15–20 working days. Starting with the diagnostic adds 10 working days. Production is quoted after the pilot, once we know how many systems and records are involved.
Can back-office automation handle processes that need human judgement?
Yes, by design. The rules handle routine cases, and anything unusual or above your limits goes to a person in an approval queue, with the full record attached.
Automation service or another software licence: which do you need?
If your tools already do the job but don't talk to each other, you need integration work, not another licence. The diagnostic tells you which.
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