logoManaged Automation Operations
Managed automation and AI agent operations
We keep the workflows, bots and AI agents you already run working, fix what breaks, and put a person on every case your automations can't settle.
A named contact · a monthly report · stop at the end of any month
Two ways to start
You know what needs running
Free30-minute call, then a takeover plan
Tell us which automations and agents you run today. We review them with you and send a written monthly quote.
Still deciding? Call anyway, and we will tell you honestly if the diagnostic fits better.
Not sure what is worth running
$104Diagnostic, answered in about 1 working week
A paid, written answer on one of your workflows: is it worth keeping, what breaks, and what running it properly would save. Then you decide, or stop.
Then every project follows the same road
In plain words
What are managed automation services?
Managed automation services keep your workflows, bots and AI agents running after go-live: every run is watched, failures are fixed, and people handle the cases the automations can't settle. AI Automation Agency BD, an AI, data and IT services company based in Bangladesh, runs this as a monthly service, with one named contact and a report every month.
Every month, one cycle
- Watch
Every run is watched and logged.
- Fix
Failures are fixed, or sent to a person within your rules.
- Improve
Each change is tested on a copy and approved before it goes live.
- Report
You get a report on runs, failures and fixes, and what to improve next.
Then it starts again. Stop at the end of any month.
What we run
What can we run for you, and who does what?
We take over what you already run. Each line shows what we handle and what your team still decides.
| What we run | Type | We handle | Your team decides |
|---|---|---|---|
| Scheduled workflows | Workflow | Watch every run and fix failures | Changes to live steps |
| Connections between systems | Integration | Fix broken connections and expired access | New access |
| Data syncs | Integration | Check the counts match on both sides | Conflicting records |
| Customer service agents | AI agent | Check answer quality and handoffs | What the agent may do |
| Document agents | AI agent | Review low-confidence extractions | Disputed fields |
| Internal assistants | AI agent | Keep sources current and test answers | Which documents to add |
| Desktop bots | Bot | Fix bots when screens or systems change, and rerun failed jobs | New bot steps and repeat failures |
| Bot inventory | Bot | Track which bots run and which to retire | What to retire |
| Rejected cases and approvals | Exceptions | Gather the record, route it and remind approvers | Resolve, approve or reject |
| Customer escalations | Exceptions | Pass the full history to a person | The reply to the customer |
Examples of a typical split. Need something new built? See BPO Automation Services or Back-Office Automation & Integration.
How it works
What do we monitor, fix and improve?
In four steps: your automations run, we watch every run, a person takes the cases they can't settle, and every fix is logged. Pick a case to see it run.
Failed run recovery
Reads the error, retries temporary failures and sends repeat failures to an engineer for a proper fix.
Illustrative models. Your systems, rules and limits are mapped before the build.
See it
Read every run
The log shows each run, failure and fix, and the monthly report sums it up.
Test it
Checked before it changes
Every fix and update is tested on a copy before it reaches your live workflow.
Own it
Stop any month
You keep the automations, the runbook and the logs, whoever runs them.
Takeover
Built by someone else? We take it over in four checks.
Before we run anything, we check it. You get a written monthly quote, and anything that needs rebuilding is quoted separately.
List it
Every workflow, bot and agent: what runs, who owns it, how often it fails and what it costs.
Run it
Each automation is run and checked, so we know it works before we take it on.
Document it
A runbook for each one: how it runs, and how to fix the common failures.
Watch it
Monitoring and alerts go in, so failures reach our team before yours notices.
RESULTA takeover plan and a written monthly quote. Then you decide to go ahead, or stop.
A good fit if
- You already run workflows, bots or AI agents in production
- Breaks and exceptions take up your team's time
- You want one accountable contact and a monthly report
Not the right fit if
- Nothing is live yet: start with a pilot instead
- You need IT infrastructure monitoring: that is a different service
Process and price
How much do managed automation services cost?
Start free with a 30-minute call, or with a $104 diagnostic. Managed operations start from $788 a month, and the set-up is quoted in writing, because the price depends on how many automations you run and how often they change.
Both starts lead to the set-up
Free call
What moves your price
Starting from
$788 a month
for up to five workflows, watched and fixed, with a monthly report. More workflows or AI agents are quoted higher.
How many workflows and agents you run
Each one is watched, fixed and reported on.
How often they change
Every change is tested on a copy and approved, so frequent changes take more time.
How many cases need a person
More exceptions mean more of our team's time on your queue.
Included every month
- Automation inventoryWhat runs, who owns it, how often it fails and what it costs
- Monitoring and alertsEvery run watched, with alerts to our team before yours notices
- Exception handlingCases the automation rejects, handled by people within your rules
- Runbook and monthly reportHow each automation runs, and what changed this month
Not included|AI model usage fees|Tool subscriptions and hosting|Rebuilding broken automations
You pay AI usage, tool subscriptions and hosting directly to the provider. Any rebuild is quoted first, in writing, in US dollars.
Why now
Why do automation projects fail after launch?
Over 40%
of agentic AI projects will be cancelled by the end of 2027 for cost, value or risk reasons, Gartner predicts.
40%
of enterprise apps will include task-specific AI agents by the end of 2026, up from under 5% in 2025.
Source: Gartner, June 2025 · Gartner, August 2025
Not sure your automations are worth running?
The $104 diagnostic tells you in writing whether one workflow is worth keeping, what breaks and what running it properly would save.
Questions about managed automation, answered.
Something not covered? Ask us on the free 30-minute call.
What is a managed automation service?
A team keeps your workflows, bots and AI agents running after go-live: it watches every run, fixes failures, handles exceptions with people and reports to you every month.
How much do managed automation services cost?
The first 30-minute call is free, and a diagnostic is $104, fixed. Managed operations start from $788 a month for up to five workflows, with a monthly report. Set-up is quoted in writing after the review.
What is AgentOps?
AgentOps is running AI agents in production: logging what they do, checking answer quality against a test set, and controlling every change to prompts and models.
Can you run automations another vendor built?
Yes, after a review. We check each automation runs, is documented and can be monitored, then quote the monthly plan. Anything that needs rebuilding is quoted separately.
Can we stop the service?
Yes. Managed operations run month to month, and you can stop at the end of any month. You keep the automations, the runbook and the logs.
Who handles the exceptions?
Our team handles the routine ones within your rules, and anything outside them goes to your named person with the full history.