logoBPO Automation Services
AI-enabled BPO services, run by agents and checked by people
Routine finance, customer and document work gets done by AI agents, so your team spends its time only on the decisions that need them.
Human review on every exception · action log on every step
Two ways to start
You know the process
Free30-minute call, then straight to a pilot
Tell us the process. We scope it with you and send a written pilot quote, so you skip the diagnostic.
Still deciding? Call anyway, and we will tell you honestly if the diagnostic fits better.
Not sure what to automate
$104Diagnostic, answered in about 1 working week
A paid, written answer on one of your processes: is it worth automating, what would it save, and which tool fits. Then you decide on a pilot, or stop.
Then every project follows the same road
In plain words
What is AI-enabled BPO?
AI-enabled BPO means a business process is run by AI agents inside your systems, with people reviewing the exceptions. AI Automation Agency BD, an AI, data and IT services company based in Bangladesh, sets it up and runs it as a service: you buy the outcome of a process, not seats of staff.
Signs you need it
01
Your team spends its day on the same repetitive steps.
02
Backlogs grow every time volume goes up.
03
Adding people is the only way you scale today.
Deliverables
We deliver a process that runs your operations efficiently
The same work gets done with fewer hands and a full record, and your people decide what matters.
Scale without hiring
More volume goes through the same process, not through more desks.
Stay in control
Anything unusual or high-risk lands in a review queue, with its context attached.
Know who did what
Each action the agent takes is written to a log your team can read.
Delivered to you
Process map and plan
Every step, who does it today, and what the agent will take over.
Working agents in your systems
Built, tested on your real cases and approved by you before go-live.
Review queue and action log
Where your people approve the exceptions, and where every step is recorded.
Runbook and handover
How the process runs, written down for your team.
Process and price
How much do AI BPO services cost, and how long do they take?
Start free with a 30-minute call, or with a $104 diagnostic. Business process packages start from $1,575, and each later stage is quoted in writing, because your price depends on your documents, systems and tools.
Starting from
$1,575
for a business process package. Larger processes, or ones that span several systems, are quoted higher.
What moves the price
- Your documents and the volume of work
- The systems and tools involved
- How many cases need a person to review
Not in the price
AI model usage and tool subscriptions, paid by you directly at cost. Every quote is fixed in writing, in US dollars.
How it works
How does AI-enabled BPO run a process?
In four steps: work comes in, an AI agent does it, a person reviews the exceptions, and every step is logged. Pick a process to see it run.
Illustrative models. Your systems, rules and limits are mapped in the diagnostic.
See it
Open any run
The action log shows what each step did, when and on which record.
Test it
Prove it on your cases
The pilot runs the model on your real cases, against a success measure you agree first.
Own it
Keep it in your systems
It runs in your accounts, and the runbook is handed to your team.
Use cases
Which BPO processes can AI run, and who does what?
Pick an area. Each process shows what the agent does and what stays with a person.
Examples of how work is usually split. Your rules and limits are set in the diagnostic. Data needs cleaning first? See Data Quality & Cleansing. Several systems to connect? See Back-Office System Integration.
A good fit if
- You run repeatable, rule-based processes with volume
- You want control and a record, not a black box
- Your data sits in systems we can be given access to
Not the right fit if
- The work is mostly judgement calls with no pattern
- You need staff placed in your office: we don't provide staffing
Why now
What do enterprises say about AI-enabled BPO?
21%
of enterprises say they have the skills to govern AI-enabled BPO.
Two-thirds
expect their provider to lead.
250
senior decision-makers answered the survey.
Source: ISG State of the BPO Industry study · Business Wire, June 2026
Not sure where AI fits in your process?
The $104 diagnostic tells you in writing whether one process is worth automating, what it would save and which tool fits.
Questions about AI BPO services, answered.
Something not covered? Ask us on the free 30-minute call.
What does AI-enabled BPO actually mean?
A business process is run by AI agents inside your systems, with people reviewing exceptions and approving decisions, instead of a team doing every step by hand.
How much do AI BPO services cost?
The first 30-minute call is free, and a diagnostic is $104, fixed. The pilot, production and managed operations are quoted in writing before each stage, because the price depends on your documents, systems, tools and volume. Business process packages start from $1,575, and larger or multi-system processes cost more.
Do I need the diagnostic first?
No. If you already know which process you want automated, book the free 30-minute call and go straight to a pilot. The diagnostic is for when you are not sure: for $104 you get a written verdict on whether a process is worth automating, what it would save and which tool fits.
How long does it take to automate a BPO process?
After the free call, a pilot takes 5–10 working days. Starting with the diagnostic adds about 1 working week. Putting a workflow into production then takes 15–20 working days.
Which BPO processes can AI run safely?
Repeatable, rule-based processes with clear inputs, such as invoice intake, order updates and data maintenance. We confirm the fit for each process in the diagnostic.
Who checks the AI's work?
Your reviewers, or ours where agreed. Exceptions and approvals wait in a queue, and every action is logged.
Is this the same as hiring extra staff?
No. We deliver the process as an automated service with human review. We do not place staff.